Open Courses are available for all organisations, whatever their size and industry sector. They are designed to develop the skills people need to achieve business results.

We help delegates to develop practical tools which they can apply directly to the issues they face at work. They’ll gain the confidence to work effectively with others and by themselves.

Working with others is a key theme in all our courses. Delegates discover how they can achieve better quality, more effective results with others rather than by working independently.

Leadership

We recognise that fast moving, innovative, customer oriented organisations need inspiring leadership. We give people the opportunity to develop and practise their leadership styles. This course will develop your skills to:

• explore basic concepts that underpin all leadership communications.
• clarify what factors motivate and de-motivate people.
• use coaching skills in the right situations with the right leadership style.
• to review your own leadership styles through personal analysis and feedback.

High Performing Teams

Working in a small group, you will build relationships and develop ways of working together through a series of complex tasks to achieve high quality results. This course will develop your ability to:

• use an effective framework for completing jobs and projects
• create clear visions and plans that people can buy in to
• generate common understanding with others
• work as part of a team and explore your own and your colleagues skills
• develop active listening skills and give support to others

Coaching

During the workshop there will be many opportunities to try out different coaching approaches and building on success. There will be emphasis on how the learning of the course can be applied to your work situation. You will gain practical tools and techniques to:

• establish a process for coaching others to improve performance
• understand the different coaching styles and when to use them
• help individuals to develop clear aims and plans
• empower individuals to make their own decisions

Project Management

You will work on real projects for real clients, enabling you to put the project management theory into practice in a safe learning environment. The workshop will include: critical path analysis, dependency networks and risk analysis. You will leave with skills and confidence to:

• establish clear project scope and direction
• manage project sponsors, clients, users and other stakeholders
• communicate effectively within your project team and beyond it
• deliver high quality end-results, on time and to specification.

Negotiation

You will learn and develop negotiation skills and techniques by taking part in carefully prepared case studies. You will negotiate cases one-to-one, within and between groups and through the use of agents. After each case is completed, there is a review in depth of, the quality of the agreed outcome, the thinking and behavioural processes which were used. This course will help you to:

• use a simple framework and set of tools for preparing, carrying out and reviewing any negotiation
• be creative to take best advantage of all the options
• reach agreement quickly and efficiently
• improve your personal skills such as listening, questioning, checking understanding, managing information and timing of proposals

Leadership Skills for Graduates

In groups you will work together and try out new ways of doing jobs and projects in a safe environment with no reports to your line managers. Reviews onsite will be available to underpin learning from the workshops. This programme enables graduates to:

• develop self awareness and confidence
• experiment with new behaviours
• work together with others in teams and learn from each other
• try out new frameworks for communications with an Internal and external customer focus

Booking

If you would like more details about Open Courses, please contact Jane Belcher (on 01844 278163 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) alternatively complete the form below